Clinic Guidelines - COVID-19

Clinic Guidelines COVID-19

We will provide you with a safe environment that complies with guidelines issued by Government and our local authority.

Do not enter the clinic if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19.

  • You must notify us if you are sick, even with mild symptoms. We strongly recommend rescheduling your appointment before 24 hours to avoid a penalty charge for late cancellation. 

  • Check in before entering the clinic using the QR code, and then show a staff member.

  • Please use hand sanitiser when entering the clinic, and wash your hands as directed by our team before and after each treatment.

  • Keep a distance of 1.5 metres between yourself and other people

  • Face mask must be worn at all times, until directed by our team for treatment.

  • You must be fully vaccinated.

  • Only 1 client per treatment.

  • Maximum 5 people allowed in the clinic.

Our Clinic

✔ We have undertaken a thorough review of our salon and the services we offer

✔ We have rearranged our waiting, reception, and treatment areas to adhere to social distancing guidelines

✔ All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment

✔ All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers

✔ One-use disposable items will be used where necessary (sustainable alternatives kept where possible)

✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible

Our Team

✔ We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

✔ Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

✔ We have agreed social distancing for our team in communal staff areas

✔ Staff are briefed to uphold safe standards while dealing with responsibilities at reception

Our Treatments

✔ We have reviewed our treatment menu and removed treatments where we felt it necessary to do so

✔ Our therapists will wear gloves, masks, and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment

✔ PPE will be replaced after every treatment

Guest Arrival and Reception

✔ We will greet you warmly but without a handshake or personal contact

✔ We will stagger customer arrival times to minimise close contact

✔ We will clean the reception area regularly

✔ Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas

✔ Waiting areas will be arranged to adhere to social distancing

Thank you so much for your understanding.